Frequently Asked Questions
You've got questions and we've got answers. Don’t see the answer you’re looking for? Hit us up.
We've got you covered
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
What is the minimum order quantity?
Quantities will depend on the product you’re ordering! If you have questions, hopes, fears, dreams, or concerns, email us! We’ll get it sorted.
What if I would like a product that’s not in your catalog?
Great question! Our catalog is constantly growing, seriously, every week we add new Good Things. There’s a good chance we’re already working on the product you’re hoping for – and if we’re not, we can still get it! Submit a form and let’s chat.
What is Good Things?
No muss, no fuss, just good people finding the greatest promotional products. We’re a mighty team of experts who enjoy making our clients happy. Seriously, we love our jobs. Corporate merchandise? Trade show? Staff rewards? Our products are hand-picked by our leading promotional experts from quality vendors we absolutely trust!
What kind of artwork do I need to provide?
We’ll need vector graphics in order to properly produce your promotional goods. Vector artwork is typically made with vector illustration software like Adobe Illustrator. They are scalable graphics, meaning that the image file remains high resolution so there is no loss of quality. It also allows the colours to be separated if a multi-colour print is required. File formats include AI, EPS and SVG.
Are all your products customizable?
Heck ya! Want a different colour? Let’s do it! Looking to have something laser engraved? Consider it done! If you can think it, we can make it happen. We will work with you to source and find the right item that matches your needs. Submit an inquiry to find out how we can bring your idea to life.
Do you provide any guarantee if we don’t like the final product?
100% happiness satisfaction is our goal here at Good Things. If your final product doesn’t pass the test, just contact your Sales Rep and they will help correct the issue for you.
Where do you get your products?
We focus on preferred supplier partnerships within Canada and the USA, but we can also source from overseas for those extremely large quantities when we have time and price matters. Having the right suppliers is key to ensuring you get “Good Things!” That means we care and work with our partners to make sure products meet all the required safety and certified approved qualifications so you don’t have to.
Can you ship to the US?
Yes we can! We are global and have offices in both Canada and the US! Just let us know before quoting where your items have to land so we can find items that won’t be affected crossing the border.
Can you ship my order to multiple locations?
Absolutely! We can ship to as many locations as you need. Just let us know ahead of time, and we will make sure everything delivers safely to their final destination!
How fast can you give us a price estimation?
We’ll get back to you within one business day. If we need any additional information, we'll contact you directly.
How am I invoiced, and which payment methods do you accept?
You will be emailed a copy of your invoice once your order ships. We accept payment by cheque, credit card or Interac E-transfer.
Ordering
What is the minimum order quantity?
Quantities will depend on the product you’re ordering! If you have questions, hopes, fears, dreams, or concerns, email us! We’ll get it sorted.
What if I would like a product that’s not in your catalog?
Great question! Our catalog is constantly growing, seriously, every week we add new Good Things. There’s a good chance we’re already working on the product you’re hoping for – and if we’re not, we can still get it! Submit a form and let’s chat.
What is Good Things?
No muss, no fuss, just good people finding the greatest promotional products. We’re a mighty team of experts who enjoy making our clients happy. Seriously, we love our jobs. Corporate merchandise? Trade show? Staff rewards? Our products are hand-picked by our leading promotional experts from quality vendors we absolutely trust!
What kind of artwork do I need to provide?
We’ll need vector graphics in order to properly produce your promotional goods. Vector artwork is typically made with vector illustration software like Adobe Illustrator. They are scalable graphics, meaning that the image file remains high resolution so there is no loss of quality. It also allows the colours to be separated if a multi-colour print is required. File formats include AI, EPS and SVG.
Curating
Are all your products customizable?
Heck ya! Want a different colour? Let’s do it! Looking to have something laser engraved? Consider it done! If you can think it, we can make it happen. We will work with you to source and find the right item that matches your needs. Submit an inquiry to find out how we can bring your idea to life.
Do you provide any guarantee if we don’t like the final product?
100% happiness satisfaction is our goal here at Good Things. If your final product doesn’t pass the test, just contact your Sales Rep and they will help correct the issue for you.
Where do you get your products?
We focus on preferred supplier partnerships within Canada and the USA, but we can also source from overseas for those extremely large quantities when we have time and price matters. Having the right suppliers is key to ensuring you get “Good Things!” That means we care and work with our partners to make sure products meet all the required safety and certified approved qualifications so you don’t have to.
Shipping
Can you ship to the US?
Yes we can! We are global and have offices in both Canada and the US! Just let us know before quoting where your items have to land so we can find items that won’t be affected crossing the border.
Can you ship my order to multiple locations?
Absolutely! We can ship to as many locations as you need. Just let us know ahead of time, and we will make sure everything delivers safely to their final destination!
Pricing
How fast can you give us a price estimation?
We’ll get back to you within one business day. If we need any additional information, we'll contact you directly.
How am I invoiced, and which payment methods do you accept?
You will be emailed a copy of your invoice once your order ships. We accept payment by cheque, credit card or Interac E-transfer.